Making shit happen.
My story. and why it matters to yours.
With over 20 years’ of experience in leadership and business, I bring a unique mix of hands-on management, people expertise and strategic insight, says every Business Consultant on the market. So rather than give you all the buzz words and fluff. I’ll just tell you my story.
I’m Lucy, just a normal single mum to a teenager with a crazy Cocker Spaniel called Monty (shameless appeal to dog lovers). I’ve spent my entire life juggling ADHD hyper-focus, working class values and Gemini personality traits. And I couldn’t be more grateful. This combination of chaos and conviction has made me; try new things, wing it till I worked it out, master new skills, absorb knowledge like a sponge and given me a zest for creative outlets.
So why is this important for your small business? Well you get to learn from my mistakes, gain insight from my thirst for knowledge, tap into my unconventional problem solving and join in when I rave to 90’s dance over your success.
I’m not a graduate management consultant with an MBA and no life, work or business experience. I’ve been around the block. I am hands-on, sleeves rolled up, practical. I’ve worked full-time from being 15 years old and always been proud of values abc work ethic that comes with being born into a big, working class northern family. I grew up in a home where hard work was valued above handouts and phrases like “Nowt’s ever been handed to us” and “money doesn’t grow on trees” were like family mottos.
My upbringing taught me that success isn’t given, it’s grafted for. An ethos I took into my first management role at 18. A baptism of fire in a tough industry in turbulent times with the introduction of the smoking ban (think I’ve just revealed my age). Management in the pub trade in the 00’s wasn’t for the faint-hearted but I loved it. Leading a big team in a faced-paced, 300 cover hospitality business, taught me a lot.
pulling pints to AMAZON TO ENTREPRENEUR.
After a career break looking after my ill father (my hero) and a couple of crappy jobs, I found Recruitment and Consultancy. I spent over a decade working in this sector, with all kinds of businesses, I worked with small businesses looking to hire their first employee to huge brand names like Amazon and Rolls-Royce supporting multi-million pound accounts and projects. I worked internationally across different time zones, delivering results on a global scale. I even managed to fit in studying for a Law Degree whilst working full time with a toddler, god knows how. After a couple of years working for an amazing Management Consultancy I was ready for a change and embarked on a new challenge in a new industry.
Combining all my leadership, management, operations, marketing and project management skills. I got the keys for my first salon and training academy location in October 2019 and 6 weeks later I had completed a £30,000 building renovation, found 6 staff, build my brand online, organised a launch party and opened the doors all whilst working my notice from my previous job. I don’t do things by half. I built this business single-handedly for 6 years, surviving 2 lockdowns and countless setbacks, yet still scaled it to 4 locations, added an e-commerce business and consulting with other salon and academy owners across the UK. I discovered my passion, working with Small Business Owners and being part of their story. So here we are…. this is me. Want to be embark on a new chapter for your small business together?
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Our pricing is flexible and tailored to your needs, costs vary depending on the level of support your business needs. Whether it’s a one-off session, major project or on-going mentoring I’ll build a package that fits your goals and budget. Find more specific pricing into on our Services page.
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Everything is practical and straightforward. No crazy acronyms, no overcomplicated strategies. Clear actionable advice, that’s easy to implement and gets results. Every plan is specific to each small business no copy and paste guidance here.
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All small businesses are different, but many clients notice improvements within weeks. We focus on quick wins whilst building a long-term growth strategy. Immediate progress, momentum that lasts.